Library Assistant

What makes Goldsmiths unique?  

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.  

About the Department  

This is your chance to be part of modern, successful, people focused library service. Joining us, you'll get the chance to learn new skills, explore your interests, and get involved in exciting new projects.   

Our Library at Goldsmiths is at the heart of academic life and the student experience on campus. We have a strong culture of delivering reliable, high quality services, resources and support to all our schools and visitors and we are passionate about continually innovating, developing and improving our offer.   

We are proud of our highly skilled, collaborative staff and of our unique resources, which enable us to support our community in their learning, teaching, scholarship and research.    

About the Role 

The Library Assistant role is key to student and staff experience of Library services at Goldsmiths, delivering an exemplary service to Library customers.

This role is the first point of contact for first-tier enquiries and support, ensuring our physical and online spaces operate smoothly. This role has primary responsibility for staffing Library service points on a rota basis to maintain staffed opening hours.

This role is based in the Experience and Special Collections Team, and works across the Library service with support and supervision of Library Supervisors, Senior Library Assistants and specialist staff to carry out a range of processes including collection and stock management, circulation, space management, interlending, data entry, administration, enquiries, and Library membership.

This role is campus based and the current hours are: 

Wednesdays & Fridays, 9am-5pm (14 hours)

1 x 6 hour shift to be worked on either Monday, Tuesday or Thursday (to be agreed once appointed)

About the Candidate  

You will be a collaborative and adaptable professional with experience in libraries, information services, or customer service environments. You will bring the ability to take responsibility for day-to-day service supervision, ensuring smooth and effective operations. 

Your exemplary communication skills will enable you to work successfully across teams, support colleagues, resolve complex enquiries, and build strong working relationships to help deliver high-quality services. Confident in administration, you will be highly organised, detail-oriented, and bring strong data handling and analysis capabilities. 

Benefits  

We have generous benefits, an agile working environment, 22 days annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development, and a broad range of wellbeing initiatives such as staff choir, running club, and creative writing classes.  

Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.  

We particularly welcome applications from black and minority ethnic background applicants as this group is currently underrepresented in this part of the university.