What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the department
FM Services sits within the Estates & Facilities Directorate and delivers a wide range of essential facilities support across the Goldsmiths campus. The department provides cleaning, portering, postal operations, waste management and janitorial services that ensure our buildings and spaces remain clean, functional and welcoming for students, staff and visitors.
Our teams play a key role in the daily running of the University, supporting academic activity, events and campus operations with a strong focus on service quality and customer care. Working collaboratively with colleagues and partners, FM Services offers a dynamic, hands‑on environment where teamwork, reliability and pride in maintaining Goldsmiths’ spaces are central to our mission.
About the role
The FM Cleaning Operative role supports the aims of the Facilities Management team by delivering high-quality cleaning and domestic services across the University estate. This role plays a key part in maintaining safe, hygienic and welcoming environments for students, staff and visitors through the delivery of daily cleaning, periodic tasks and responsive support services.
The post holder will work across a variety of campus locations, including academic buildings, offices, communal areas and student accommodation, undertaking a broad range of duties including routine and deep cleaning, waste management, consumable replenishment and emergency cleaning response. Working as part of a dedicated team, the role also contributes to service improvements, supports events and seasonal operations, and helps maintain the highest standards of cleanliness, safety and customer service across the University.
About the candidate
The ideal candidate will have experience delivering high-quality cleaning services and take pride in maintaining safe, hygienic and welcoming environments. They will be customer-focused, reliable and able to work effectively across a varied university estate, demonstrating professionalism and attention to detail in all aspects of their work.
A strong understanding of cleaning standards, safe working practices and the use of professional cleaning equipment is essential, alongside the ability to follow procedures and communicate effectively with colleagues, students and visitors. The successful candidate will be adaptable, capable of working independently or as part of a team, and committed to supporting continuous improvements in service delivery while maintaining the highest standards of cleanliness and customer care.
Benefits
We have generous benefits which include an agile working environment, 22 days’ annual leave, rising to 27 days after qualifying service, plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.