Jobs at Goldsmiths

Jobs at Goldsmiths

Student Adviser

Department
Student Support Services
Vacancy Type
Open-ended/Permanent
Full-Time/Part-Time
Part Time
Salary
26,577.62 - 29,486.29
Interview Date
31/01/2019
Contact Details
Pewist Osman- Head of Student Support, email: p.osman@gold.ac.uk
Actual Hours
24.5
Closing Date
21/01/2019
Ref No
8527
Documents

Goldsmiths, University of London is seeking to appoint a Student Adviser to join our Student Advice and Front Line Services.

This role is part time ( 24.5 Hours per week), working days are Monday, Tuesday, Thursday and part of Friday. 

You will work flexibly across our contact points acting as the first point of contact for students, staff and members of the public and responding to enquiries face-to-face, electronic and by telephone.

You will have proven experience of working in a customer focussed environment including working with students / customers from a diverse range of cultural and social backgrounds.

You will be part of a team that is responsible for dealing with all enquiries to the Service, be passionate about delivering an enhanced student experience, be able to triage problems that are more complex and facilitating students’ access to the Departments’ specialist services.

You be required to work with minimal supervision dealing with a wide range of enquiries and be confident using IT systems and Microsoft office suite.