Jobs at Goldsmiths

Jobs at Goldsmiths

Student Accommodation Adviser

Department
Student Support Services
Vacancy Type
Fixed-Term
Contract Length
Until 1st Nov 2020
Full-Time/Part-Time
Full Time
Salary
26,577.62 - 29,486.29
Interview Date
W/C 26th August 2019
Contact Details
Rocchi Acierno / r.acierno@gold.ac.uk
Actual Hours
35
FTE
1.0
Posted Date
06/08/2019
Closing Date
20/08/2019
Ref No
8746
Documents

Student Accommodation Adviser will be assisting in the smooth running of the Accommodation Helpdesk which receives constant footfall of clients from resident and prospective students, contractors, academic staff and conference guests. The role holder will be completing general administration for the office in order to effectively allocate students into the halls of residents and working closely with the Accommodation and Campus Life Team and Accommodation Administrator, as well as the Front of House Concierge Team. The role holder will provide general administration support for the department as well as providing excellent customer service within our Customer Service Excellence ethos.

Main duties of the role will include assisting with the smooth running of the accommodation Helpdesk and general administration for the office by providing excellent customer service for telephone, email and face-to-face enquiries, managing student records and helping the administration adviser with allocations during busier periods.

A full list of main duties is contained in the Job Description.