Accommodation and Campus Life Manager

The Accommodation and Campus Life Manager is responsible for managing the Campus Support out-of-hours pastoral service for students at Goldsmiths, University of London, and for the student experience in our accommodation through the Residence Life programme.

Through collaboration with key stakeholders and colleagues in the wider Student and Academic Services Directorate department, the role provides a vital link in supporting students at Goldsmiths, in particular those living in Goldsmiths-managed accommodation and accommodation managed by nomination/partnership providers.

The ideal candidate will be a great a leader, communicator and listener, they will have experience of managing a team, enjoy working with people, and possess the ability to make decisions and work independently, with a strong focus on high quality teamwork and working across boundaries.

The role holder will also demonstrate a commitment to the highest level of customer service, and be sympathetic to the needs of a diverse and multi-national student and local community. 

The role involves a dynamic and varying workload throughout the year, and it requires organisation, creativity and drive to enhance services and processes in order to deliver a high-quality student experience. 

Hours of work: alternating weekly shifts, generally Monday to Friday 11am – 7pm / Monday to Friday 9am - 5pm, to allow for a seamless handover with the out-of-hours team. This role will also involve occasional evening or weekend work in order to facilitate the effective management of the Residence Life programme and Campus Support services operating outside of standard departmental hours.