Jobs at Goldsmiths

Jobs at Goldsmiths

Accommodation and Campus Life Manager

Student Support Services
Vacancy Type
Full Time
38,454.86 - 42,852.82
Interview Date
10th January 2019
Contact Details
Rocchi Acierno,
Actual Hours
Closing Date
Ref No

The Accommodation and Campus Life Manager role sits within Accommodation Services. This role provides the vital link in supporting students living in Goldsmiths managed accommodation and accommodation under nomination/partnership providers through collaboration with colleagues in the wider Student Experience Directorate departments (Wellbeing, Engagement, Disability Services, Student Centre) and key stakeholders. This role will be directly line managing the Halls Ambassadors and the out of hours Campus Support Officers. To be responsible for the training and management of both teams which form the Residence Life aspects. This role is responsible for the delivery of the student experience within the realms of accommodation, both during office hours and monitoring the out of hours service provision in across the wider campus and within University accommodation in order to actively engage with the student community, respond to queries, and to provide support, advice, information and guidance.

The role will hold responsibility for ensuring that the Residence Life Team are providing and delivering a positive contribution to the improvement of support through the collection of feedback on the quality of our service (thus ensuring that the views of all key stakeholders are fully represented in everything we do). The role requires organisation, enthusiasm, creativity, energy and drive to enhance services, systems and processes which contribute to a high quality student experience.

The role is a shift pattern that consists of Monday to Friday, 12pm until 8pm.